Tapas Campofrio

Campofrío Food Group, S.A.U., with registered office at Avda. Europa, 24 - Parque Empresarial La Moraleja - 28108 Alcobendas (Madrid), registered in the Commercial Registry, Volume 311, Companies Book, Page 1, Sheet M-6204, Entries 1 and 2, with NIF A09000928 (hereinafter, CFG or the Entity), makes this Privacy Policy available to users of the website located at www.campofrio.es (hereinafter, also the Website) in order to provide information on how we process your personal data and protect your privacy and information.

CFG asks users to take a few minutes to carefully read this Privacy Policy.

Introduction

This Privacy Policy applies to the CFG website, made available to the public at www.campofrio.es, as well as to the interactions that the user carries out with CFG through said website. CFG may modify this Privacy Policy when necessary. If modifications are made, we will inform you through the website or by other means, so that you can be aware of the new Privacy conditions. Continuing to use the functionalities provided by CFG after being notified of such modifications will mean that you agree to them, except in cases where your express consent is required.

Who is responsible for processing your personal data?

The entity responsible for processing personal data is CAMPOFRIO FOOD GROUP, S.A.U., with NIF A-09000928 and registered office at Avenida de Europa, 24, 28108 Alcobendas (Madrid).

To ensure proper management of data processing, CFG has appointed a Data Protection Officer, whom you may contact for any necessary matters at dpo.external@campofriofg.com

For what purpose do we process your personal data and what is the legal basis?

The personal data provided by users of this website may be processed by CFG for the following purposes, depending on the type of data provided by the user, as well as the interactions the user has with CFG through the website.

Contact and management and processing of user inquiries and requests:
- Purpose: The personal data of users who contact CFG through any of the contact channels made available through the website in order to receive inquiries and/or requests from users will be processed for the purposes of maintaining contact between the parties, managing website users, providing customer or user service, and managing and processing such requests or inquiries.
- Data processed for this purpose: Identifying and contact data.
- Legal basis: The basis that legitimizes this processing is the management and processing of the legal relationship established between the user and CFG, that is, in the management of their own request, in maintaining contact between the parties and, where appropriate, in the provision of the service that the user has requested.
Management of registered users on the Website:
- Purpose: The personal data of users who register and create a user account on the Website will be processed for the purpose of managing a user profile (username and password) that allows access to the private area of the Website, managing users of the Website with access to the private area and providing access to it and to the contents, functionalities, and services made available to the public through this restricted access space. In this sense, the user will be solely responsible for the custody of their access keys to the system, keeping them secret and using them responsibly. The user will assume in each case the consequences or damages that may arise from the lack of diligence in the custody of their access keys.
- Data processed for this purpose: Identifying and contact data.
- Legal basis: The basis that legitimizes this processing is the processing and development of the legal and/or contractual relationship established in each case between the user and CFG.
Management of the contractual relationship formalized with users (purchase operations for products - e-commerce):
- Purpose: The data of users who proceed to make purchases of products through the means enabled for carrying out e-commerce operations made available through this Website, whether they are registered users or not on the Website, will be processed for the purpose of processing, maintaining, developing, managing, and controlling the contractual relationship established between the user and CFG, as a result of the purchase operation. The management of the contractual relationship will include, without limitation, documentary, accounting, administrative, and economic management, as well as the management of the delivery of the products purchased at the provided address.
- Data processed for this purpose: Identifying and contact data; economic-financial data.
- Legal basis: The basis that legitimizes this processing is the processing and development of the legal and/or contractual relationship established in each case between the user and CFG.
Consumer Service:
- Purpose: CFG makes available to users a means of communication to manage, telematically and/or by phone, the Consumer Service. The data collected through this service will be processed by CFG for the purpose of processing the inquiries or requests made and the incidents reported.
- Data processed for this purpose: Identifying and contact data.
- Legal basis: The basis that legitimizes this processing is the management and processing of the legal relationship established between the interested party and CFG and in compliance with legal obligations applicable to CFG (General Law for the Defense of Consumers and Users).
Management and development of Promotions:
- Purpose: The personal data of users collected through the user's registration as a participant in any of the promotions made available by CFG through its website will be processed for the purpose of managing the development of the promotion in question, delivering the corresponding prize to the winner(s) of the promotion, as well as for CFG to comply with any legal and tax obligations applicable to it in its capacity as the organizing entity of the promotion in question, exclusively in the event that the user has consented to such data processing purpose. Likewise, CFG informs that, in any case, the data will be processed in accordance with the Legal Bases regulating the promotion in question, where the user can find detailed information on data protection, and which must be accepted by the user prior to their participation in the promotion.
- Data processed for this purpose: Identifying and contact data; economic-financial data.
- Legal basis: The basis that legitimizes this processing is the consent of the interested party and the business relationship established by the Legal Bases of the promotion.
Commercial communications from CFG to customers:
- Purpose: The personal data of users of the Website who are also customers of CFG may be processed by CFG for the purpose of sending advertising, promotional information, or information that may be of interest to them regarding the products, promotions, and commercial offers of Campofrío Food Group through postal or electronic means (postal mail, messaging, SMS, or other equivalent electronic communication means), even based on the analysis and preparation of their profile, which will be exclusively drawn up with internal data. Regarding the analysis and preparation of your profile, CFG informs you that, in order to optimize and introduce improvements in the shipments, as well as to offer you information suitable according to your preferences, it may carry out treatments consisting of the preparation and analysis of profiles and apply segmentation techniques for commercial and advertising purposes, which will be carried out exclusively with the data you provide us (CFG's internal data).
- Data processed: Identifying and contact data, data related to the transaction of goods and services, data on personal characteristics or social circumstances (derived from the application of segmentation and profiling techniques).
- Legal basis: This purpose is based on the regulatory norm of the information society (in the case of communications by email or analogous means) and on the legitimate interest of CFG consisting of arousing interest and promoting the contracting of CFG products as well as improving CFG's image. In this sense, the user may oppose the processing of their data for this purpose at any time using the channels enabled for this by CFG and in each of the commercial communications issued, this last one, in the case of communications by email or analogous means. If you wish to obtain more information about the legitimate interest invoked by CFG in relation to this purpose, you can request additional information at dpo.external@campofriofg.com.
Commercial communications from CFG to non-customer consumers:
- Purpose: The personal data of users of the Website who are consumers of the brand's products and, in addition, have given their express consent in the forms enabled for this purpose, may be processed by CFG for the purpose of sending advertising, promotional information, or information that may be of interest to them regarding the products, promotions, and commercial offers of Campofrío Food Group through postal or electronic means (postal mail, messaging, SMS, or other equivalent electronic communication means), even based on the analysis and preparation of their profile, which will be exclusively drawn up with internal data. Regarding the analysis and preparation of your profile, CFG informs you that, in order to optimize and introduce improvements in the shipments, as well as to offer you information suitable according to your preferences, it may carry out treatments consisting of the preparation and analysis of profiles and apply segmentation techniques for commercial and advertising purposes, which will be carried out exclusively with the data you provide us (CFG's internal data).
- Data processed: Identifying and contact data and data on personal characteristics or social circumstances (derived from the application of segmentation and profiling techniques).
- Legal basis: The consent of the user, requested through the forms enabled for this purpose. In this sense, the user may revoke the consent to the processing of their data for this purpose, using the channels enabled for this by CFG.
Conducting satisfaction surveys related to the service offered:
- Purpose: The contact data of users may be processed by CFG for the purpose of conducting satisfaction surveys or market studies related to the transactions carried out on the Website.
- Data processed: Identifying and contact data.
- Legal basis: The processing is based on the legitimate interest of CFG consisting of the need to know the degree of consumer satisfaction with the products marketed through the Website. In this sense, the user may oppose the processing of their data at any time, using the channels enabled for this by CFG. If you wish to obtain more information about the legitimate interest invoked by CFG in relation to this purpose, you can request additional information at dpo.external@campofriofg.com
Fraud Prevention
- Purpose: The personal data of users will be processed to comply with established legal and corporate norms, as well as to cooperate with competent authorities to prevent crimes or fraud.
- Data processed: Identifying and contact data and data related to the transaction of goods and services.
- Legal basis: This purpose is based on the legitimate interest of CFG consisting of guaranteeing a reasonable use of the resources made available on this website and reducing the risk of being victims of fraud or scam operations. If you wish to obtain more information about the legitimate interest invoked by CFG in relation to this purpose, you can request additional information at dpo.external@campofriofg.com
Management of quality surveys and traceability projects on Campofrío products:
- Purpose: The personal data that may be collected through voluntary participation in surveys about CFG products as well as in traceability projects of the product life cycle of the CFG brand, will be processed for the purpose of managing and analyzing the opinion transmitted by the consumer. However, we inform you that it is possible to carry out this study anonymously if the user of the Website so wishes. In such cases, no data will be processed that identifies or makes identifiable natural persons. Likewise, in the event that the user's IP address is processed, the information of said address will be segmented in order to store only the geographical demarcation of the user, without the capacity to identify any equipment or terminal connection point.
- Data processed: Identifying and contact data, data related to the transaction of goods and services.
- Legal basis: The consent of the user to participate in the surveys and traceability projects. In this sense, the user may revoke the consent to the processing of their data for this purpose, using the channels enabled for this by CFG.
Work with us:
- Purpose: The personal data of users who want to participate in our recruitment processes are collected through the "Work with Us" section made available to the public at the URL https://www.campofrio.es/conocenos/empleo. The data provided will be processed for the purpose of enabling candidate registration, their registration as candidates in our job offers and, where appropriate, enabling their participation in our selection processes. In the employment section located at the aforementioned URL, we inform you in detail about the data processing carried out and request your consent for such processing.
- Data processed: Identifying and contact data; Academic data; Economic-financial data.
- Legal basis: the consent of the interested party.

From what sources do the processed data come?

The data that CFG processes as a result of the interactions carried out by the user through our website come from the following sources:

Data provided by the user by filling in the spaces to manage communication with users made available by CFG and/or the spaces made available for participation in promotions managed by CFG, by sending emails or by any other means through which the user communicates with CFG.
Data generated as a result of the navigation and use of the Website by the user.
Data generated as a result of the development, processing, and maintenance of the legal and/or contractual relationship established between the user and CFG.

To whom is your data communicated?

The data collected by CFG through this website may be communicated to the following recipients, depending on the legal basis for the communication, and only if necessary:

To comply with legal obligations applicable, we may communicate your data to:

To Public Organisms and Administrations (e.g., if necessary for the management of claims, for the fulfillment of legal and tax obligations arising from the organization of promotions, etc.).
To banking and financial entities for the management of collections and payments.
To Notaries (e.g., for the realization of promotional draws).

It is also informed that CFG contracts the management of some of the necessary functions for the provision of the service with data processors located outside the European Economic Area and who, in any case, guarantee an adequate level of protection of personal data.

How long do we keep your data?

The personal data provided will be kept for the period determined based on the following criteria: (i) duration of the legal relationship and attention to any responsibilities arising from said relationship; (ii) legal obligation of conservation; and, (iii) request for deletion by the interested party in the cases where appropriate. You can request more information about the conservation periods at dpo.external@campofriofg.com

What personal data must you provide us in each case?

CFG informs users that, when personal data is collected through a form made available through our Website, it is necessary for the user to provide, at least, the data that is indicated as mandatory in the form in question. If at least such data, considered necessary, is not provided, CFG will not be able to manage the service or inquiry made by the user.

The data requested in the online store purchase process are necessary for the correct processing and shipping of the product, being impossible to carry out said operations if the data marked as mandatory is not provided.

Likewise, CFG informs users who wish to participate in a promotion made available by CFG that, in such cases, the personal data that are requested in each case must be provided, in accordance with the promotional mechanics in question and with what is provided in the Legal Bases regulating the promotion. If the data that is necessary in each case is not provided, the user will not be able to participate in the promotion in question and, where appropriate, will not be able to receive the prize associated with the promotion.

What must you guarantee us when providing your personal data?

The user guarantees that the data provided is true, accurate, complete, and up-to-date, being responsible for any damage or harm, direct or indirect, that may be caused as a result of the breach of this obligation.

In the event that the user provides data belonging to a third party, they guarantee that they have informed said third party of all aspects contained in this Privacy Policy and obtained their consent to provide their data for the purpose of processing in question. All this, prior to the provision of third-party data through our website.

CFG informs you that, to provide your personal data, in any way, through our website, you must be over 16 years of age. the user who provides data to cfg through this website declares and guarantees to be over 16 years of age, fully assuming responsibility for such declaration.

what measures do we adopt to protect your personal data?

In response to CFG's concern to guarantee the security and confidentiality of your data, the required security levels have been adopted for the protection of personal data and the technical means within its reach have been installed to avoid the loss, misuse, alteration, unauthorized access, and theft of personal data provided through the Website. In any case, you must consider that security measures on the Internet are not impregnable.

What are your rights regarding your personal data?

CFG informs you that you have the right to obtain confirmation about whether we are processing personal data concerning you or not.

Likewise, CFG informs you that you have the following rights regarding your personal data:

Access to your data: You have the right to access your data to know what personal data we are processing concerning you.

Request the rectification or deletion of your data: Under certain circumstances, you have the right to rectify those personal data that you consider inaccurate and concerning you, and that are subject to processing by CFG, as well as the right to request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Request the limitation of the processing of your data: Under certain circumstances, you will have the right to request the limitation of the processing of your data, in which case we inform you that we will only keep the data for which you have requested a limitation in the processing for the exercise or defense of claims.
To the portability of your data: Under certain circumstances, you will have the right to receive the personal data concerning you, and that you have provided to us, in a structured, commonly used, and machine-readable format, as well as to have them transmitted by CFG to another data controller.
Object to the processing of your data: Under certain circumstances and for reasons related to your particular situation, you will have the right to object to the processing of your data, in which case we would stop processing them unless we must continue to do so for imperative legitimate reasons or for the exercise or defense of possible claims.

We also remind you that you have the right to object to the processing of your data for advertising or promotional purposes, as well as to withdraw any consents you have given for the processing of your data, without affecting the legality of the processing based on the consent prior to its withdrawal.

CFG informs you that you can exercise your rights regarding your personal data through any of the following means:

By writing to CAMPOFRIO FOOD GROUP, S.A.U. with registered office at Avenida de Europa 24, 28108, Alcobendas, Madrid by including a letter with the reference "Data Protection". By writing to CAMPOFRIO FOOD GROUP, S.A.U. at the email address dpo.external@campofriofg.com.

In both cases, the identity of the person exercising their rights must be accredited. If this is not sufficient, additional information may be requested.

CFG will provide the requested information within a maximum period of one month from the receipt of the request. This period may be extended for another two months if necessary, taking into account the complexity and number of requests.

CFG informs you that you can file a complaint with the competent Control Authority in data protection matters. However, in the first instance, you can file a complaint with the Data Protection Officer, who will resolve the complaint within a maximum period of two months.